Shipping Time:

• Orders ship within 24-48 hours after confirmation.

• Delivery takes 2-5 business days in major cities, and 4-8 days in other locations.

• Delays may occur due to weather or holidays.

• Shipping Charges:

• Free Shipping On Orders Above ₹299.

• Cash on Delivery:

• Available for orders over ₹999.

• Refund Policy:

• Full refund for canceled or undelivered orders, including shipping costs.

• For partial cancellations or returns, shipping fees are non-refundable.

Govrinda: Return and Refund Policy

At Govrinda, we aim for customer satisfaction. Our flexible and straightforward return policy allows returns and replacements in these cases:

• Wrong Product: If an incorrect product is sent (requires unboxing video).

• Manufacturing Defect: If the product has a defect (video required).

• Damaged Condition: If the product arrives damaged (requires unboxing video).

Return Process

• A) Cancellation:

• To cancel, email support@govrinda.com within 12 hours of placing the order.

• Cancellation isn’t allowed after the order has been dispatched.

• B) Breakages:

• For breakages or transit damage, email an unboxing video within 12 hours to support@govrinda.com.

• C) Wrong Product Received:

• If you received the wrong product, contact us via chat or email support@govrinda.com.

• The item must be unused, and returned in original packaging with all accessories, within 24 hours.

Refund Timeline

• Processing Time:

• Online refunds typically take 7-10 business days after initiation, depending on your bank.

• Refunds begin after a successful return pickup and quality check.